{"id":25550002,"date":"2024-08-26T10:56:04","date_gmt":"2024-08-26T08:56:04","guid":{"rendered":"https:\/\/wheego.dev-fairrank.de\/frequently-asked-questions\/"},"modified":"2026-10-27T11:00:49","modified_gmt":"2026-10-27T10:00:49","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.wheego-mobility.com\/en\/frequently-asked-questions\/","title":{"rendered":"Frequently asked questions"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; use_background_color_gradient=&#8221;on&#8221; background_color_gradient_stops=&#8221;rgba(0,0,0,0) 54%|rgba(0,0,0,0.8) 100%&#8221; background_color_gradient_overlays_image=&#8221;on&#8221; background_image=&#8221;https:\/\/www.wheego-mobility.com\/wp-content\/uploads\/2024\/09\/positive-relaxed-couples-enjoying-leisure-time.jpg&#8221; custom_css_main_element=&#8221;height: calc(100vh &#8211; 130px);&#8221; box_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{%22gcid-549d0e8d-94a5-4918-8022-9de26d23ec48%22:%91%22background_color_gradient_stops%22%93}&#8221; custom_css_main_element_last_edited=&#8221;on|phone&#8221; custom_css_main_element_tablet=&#8221;height: 50vh;&#8221; custom_css_main_element_phone=&#8221;height: calc(100vh &#8211; 68px);&#8221;][et_pb_row _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; positioning=&#8221;absolute&#8221; position_origin_a=&#8221;bottom_center&#8221; width=&#8221;90%&#8221; max_width=&#8221;1400px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<p>Available for you everywhere.<br \/>Whenever you need a vehicle.<\/p>\n<p>&#8221; content_phone=&#8221;<\/p>\n<p>Available for you everywhere.<br \/>Whenever you need a vehicle.<\/p>\n<\/p>\n<p>&#8221; content_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|700|||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;40px&#8221; text_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;center&#8221; custom_margin=&#8221;||0.5em||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; text_font_size_tablet=&#8221;30px&#8221; text_font_size_phone=&#8221;22px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Do you have a lot of questions before you rent your car? We have all the answers.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;||||||||&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;20px&#8221; text_line_height=&#8221;1.2em&#8221; text_orientation=&#8221;center&#8221; text_font_size_tablet=&#8221;20px&#8221; text_font_size_phone=&#8221;16px&#8221; text_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Your most important questions at a glance.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; admin_label=&#8221;WWW Sektion&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;RGBA(255,255,255,0)&#8221; positioning=&#8221;absolute&#8221; z_index=&#8221;154&#8243; sticky_position=&#8221;top&#8221; global_module=&#8221;25566188&#8243; saved_tabs=&#8221;all&#8221; locked=&#8221;off&#8221; 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background_enable_color=&#8221;off&#8221; button_icon=&#8221;&#xf105;||fa||900&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_radii_image=&#8221;on|25px|25px|25px|25px&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22title_text_color__hover%22,%22header_text_color%22%93,%22gcid-549d0e8d-94a5-4918-8022-9de26d23ec48%22:%91%22text_text_color%22%93}&#8221; icon_alignment_horz1_tablet=&#8221;center&#8221; icon_alignment_horz1_phone=&#8221;center&#8221; icon_placement_tablet=&#8221;top&#8221; icon_placement_phone=&#8221;left&#8221; title_text_color__hover_enabled=&#8221;off|desktop&#8221; title_text_color__hover=&#8221;#40397a&#8221; background__hover_enabled=&#8221;off|desktop&#8221;]<\/p>\n<h1>Lorem ipsum dolor<\/h1>\n<p><strong><\/strong><\/p>\n<p><strong>Lorem ipsum dolor<\/strong><\/p>\n<p>sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.   Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.  Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.  Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. <\/p>\n<p>&nbsp;<\/p>\n<p>Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.  Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. <\/p>\n<p>&nbsp;<\/p>\n<p>Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.  Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.    Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.    Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. <\/p>\n<p>&nbsp;<\/p>\n<p>Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet.  Lorem ipsum dolor sit amet, consetetur sadipscing elitr, sed diam nonumy eirmod tempor invidunt ut labore et dolore magna aliquyam erat, sed diam voluptua. At vero eos et accusam et justo duo dolores et ea rebum. Stet clita kasd gubergren, no sea takimata sanctus est Lorem ipsum dolor sit amet. <\/p>\n<p>[\/dipi_advanced_tabs_item][dipi_advanced_tabs_item module_id=&#8221;faq-tab-abo&#8221; title=&#8221;wheego car subscription&#8221; use_library_content=&#8221;on&#8221; divi_library=&#8221;25548411&#8243; img_container_width=&#8221;0%&#8221; img_container_max_width=&#8221;0%&#8221; img_placement_tablet=&#8221;column&#8221; img_container_max_width_tablet=&#8221;0%&#8221; img_container_max_width_phone=&#8221;0%&#8221; image_margin=&#8221;0px|0px|0px|0px|false|false&#8221; tab_media=&#8221;none&#8221; font_icon=&#8221;\ue009||divi||400&#8243; font_icon_active=&#8221;\ue009||divi||400&#8243; tab_icon_placement=&#8221;top&#8221; tab_icon_placement_phone=&#8221;left&#8221; image_margin_tablet=&#8221;0px|0px|30px|0px|false|false&#8221; image_margin_phone=&#8221;0px|0px|30px|0px|false|false&#8221; image_margin_last_edited=&#8221;off|desktop&#8221; _builder_version=&#8221;4.27.4&#8243; _module_preset=&#8221;default&#8221; title_font=&#8221;|600|||||||&#8221; title_font_size=&#8221;16px&#8221; text_text_color=&#8221;gcid-549d0e8d-94a5-4918-8022-9de26d23ec48&#8243; text_font_size=&#8221;14px&#8221; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;gcid-primary-color&#8221; header_font_size=&#8221;22px&#8221; background_enable_color=&#8221;off&#8221; button_icon=&#8221;&#xf105;||fa||900&#8243; custom_margin=&#8221;||||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_radii_image=&#8221;on|25px|25px|25px|25px&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22title_text_color__hover%22,%22header_text_color%22%93,%22gcid-549d0e8d-94a5-4918-8022-9de26d23ec48%22:%91%22text_text_color%22%93}&#8221; icon_alignment_horz1_tablet=&#8221;center&#8221; icon_alignment_horz1_phone=&#8221;center&#8221; icon_placement_tablet=&#8221;top&#8221; icon_placement_phone=&#8221;left&#8221; title_text_color__hover_enabled=&#8221;off|desktop&#8221; title_text_color__hover=&#8221;#40397a&#8221; background__hover_enabled=&#8221;off|desktop&#8221;][\/dipi_advanced_tabs_item][\/dipi_advanced_tabs][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;0px||2em||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1400px&#8221; custom_padding=&#8221;||0px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.26.1&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_line_height=&#8221;1.2em&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;gcid-primary-color&#8221; header_font_size=&#8221;40px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;gcid-primary-color&#8221; header_2_font_size=&#8221;35px&#8221; header_2_line_height=&#8221;1.2em&#8221; header_3_font=&#8221;|700||on|||||&#8221; header_3_text_color=&#8221;gcid-primary-color&#8221; header_3_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||0.5em||false|false&#8221; header_font_size_tablet=&#8221;30px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;25px&#8221; header_2_font_size_phone=&#8221;22px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_3_font_size_tablet=&#8221;20px&#8221; header_3_font_size_phone=&#8221;18px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22header_text_color%22,%22header_2_text_color%22,%22header_3_text_color%22%93}&#8221;]<\/p>\n<h2><strong>Do you still have questions?  <\/strong>We can help you in any situation.<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; disabled_on=&#8221;off|off|off&#8221; _builder_version=&#8221;4.27.6&#8243; _module_preset=&#8221;default&#8221; width=&#8221;90%&#8221; max_width=&#8221;1400px&#8221; custom_padding=&#8221;||||false|false&#8221; hover_enabled=&#8221;0&#8243; custom_css_main_element=&#8221;display: grid;||grid-template-columns: repeat(3, 1fr);||grid-column-gap: 2em;&#8221; global_colors_info=&#8221;{}&#8221; custom_css_main_element_last_edited=&#8221;on|desktop&#8221; custom_css_main_element_tablet=&#8221;display: grid;||grid-template-columns: repeat(2, 1fr);||gap: 1em;&#8221; custom_css_main_element_phone=&#8221;display: grid;||grid-template-columns: repeat(1, 1fr);||gap: 1em;&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.27.4&#8243; _dynamic_attributes=&#8221;link_option_url&#8221; _module_preset=&#8221;default&#8221; link_option_url=&#8221;@ET-DC@eyJkeW5hbWljIjp0cnVlLCJjb250ZW50IjoicG9zdF9saW5rX3VybF9wYWdlIiwic2V0dGluZ3MiOnsicG9zdF9pZCI6IjE3MjI4OTQ5In19@&#8221; custom_css_main_element=&#8221;margin-right: 0 !important;||width: 100% !important;&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_image src=&#8221;https:\/\/www.wheego-mobility.com\/wp-content\/uploads\/2024\/09\/woman-choosing-car-car-showroom.jpg&#8221; title_text=&#8221;woman-choosing-car-car-showroom&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;||1em||false|false&#8221; custom_padding=&#8221;||||false|false&#8221; border_radii=&#8221;on|25px|25px|25px|25px&#8221; box_shadow_style=&#8221;preset3&#8243; box_shadow_vertical=&#8221;5px&#8221; box_shadow_blur=&#8221;10px&#8221; box_shadow_color=&#8221;rgba(0,0,0,0.5)&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#000000&#8243; text_line_height=&#8221;1.4em&#8221; header_font=&#8221;|700|||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;gcid-primary-color&#8221; header_font_size=&#8221;40px&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;gcid-primary-color&#8221; header_2_font_size=&#8221;35px&#8221; header_3_font=&#8221;|700|||||||&#8221; header_3_text_color=&#8221;gcid-549d0e8d-94a5-4918-8022-9de26d23ec48&#8243; header_3_line_height=&#8221;1.2em&#8221; custom_margin=&#8221;||2em||false|false&#8221; header_font_size_tablet=&#8221;30px&#8221; header_font_size_phone=&#8221;25px&#8221; header_font_size_last_edited=&#8221;on|phone&#8221; header_2_font_size_tablet=&#8221;25px&#8221; header_2_font_size_phone=&#8221;20px&#8221; header_2_font_size_last_edited=&#8221;on|desktop&#8221; header_3_font_size_tablet=&#8221;20px&#8221; header_3_font_size_phone=&#8221;18px&#8221; header_3_font_size_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-primary-color%22:%91%22header_text_color%22,%22header_2_text_color%22%93,%22gcid-549d0e8d-94a5-4918-8022-9de26d23ec48%22:%91%22header_3_text_color%22%93}&#8221;]<\/p>\n<h3>Do you have any further questions?<\/h3>\n<p>  You can write or call us at any time. 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